Refund Policy
At FlexAds Media, we strive to provide high-quality online courses to our users. We understand that sometimes a course may not meet your expectations. Therefore, we offer a 30-day refund policy under specific conditions. Please read our refund policy carefully to understand how refunds are processed.
1. General Refund Policy
- 30-Day Money-Back Guarantee: We offer a 30-day money-back guarantee on all our online courses. If you are not satisfied with the course, you can request a refund within 30 days of your purchase date.
- Course-Specific Refund Policies: Some courses may have specific refund policies that differ from our general policy. The refund policy for each course will be detailed on the specific course landing page. Please review the course-specific refund policy before making your purchase.
2. How to Request a Refund
- To request a refund, please contact our support team at [insert contact email or form link] with your purchase details and the reason for your refund request.
- Our team will review your request and process the refund according to the course-specific refund policy.
3. Refund Eligibility
- Refunds will only be granted within 30 days of the original purchase date.
- If you have accessed, downloaded, or used a significant portion of the course content, your refund request may be denied.
- Courses purchased during special promotions or sales may be subject to different refund terms. Please refer to the specific terms and conditions provided during the promotion.
4. Processing Refunds
- Once your refund request is approved, the refund will be processed to your original payment method.
- Please allow up to 10 business days for the refund to reflect in your account.
5. Non-Refundable Items
- Any additional materials, services, or products purchased alongside the course (such as e-books, certificates, or coaching sessions) are non-refundable unless otherwise stated on the product page